Loading... Please wait...

Our Newsletter


Terms & Cond + Shipping & Ret

Fawcett's Country Sports Limited Online Countrystore:

[incorporating Stephen J Fawcett]

Company VAT number 156 3209 74

 Terms & Conditions for the sale of goods from this site.

 


Terms & Conditions

Please make sure that you read and agree to these terms before purchasing goods from this site. By purchasing goods you automatically accept these terms and conditions.

Age Declaration----VERY IMPORTANT---- If you are purchasing goods where there is a legal minimum age for its purchase you will be asked to tick a box confirming that your age is equal to or above the stated age [18 years] Do not make a false declaration, if you do YOU will be in breach of the law.

  1. We will dispatch your order to addresses in the UK by next working day service and to addresses abroad by mail or carrier whichever is the most economic for you the customer. Charges for this will be added to your order at cost. Please see our postage charges for further details. These charges are not refundable if you return the goods unless we are at fault. NOTE we are not able to send to PO Box addresses and apologise if this causes any inconvenience.

  2. The prices quoted on this site are amended regularly but we reserve the right to alter them without notice if the need arises due to circumstances beyond our control. We make every effort to ensure the pictures prices and descriptions are accurate but in the event of any error or mismatch of data we reserve the right to send the correct item and or charge the correct price.You will be informed before dispatch if this is the case and you may of course cancel your order if you wish.

  3. All goods are offered subject to being unsold, this is particularly pertinent with second hand & sale items.

  4. All goods must be paid for in full prior to dispatch this can be done by Credit or Debit Card, Cheque, Postal Order, Cash or Bank Transfer.

  5. Once goods are delivered they are your responsibility. If for any reason you are not satisfied with the goods you can return them for a full refund of the purchase price. We strongly advise that you ensure that they are fully insured for the return trip. IMPORTANT:-The returned goods on receipt by Stephen J Fawcett must be in the same condition as they were when sent to you and if new in the original packaging otherwise we reserve the right to reject a full refund.

  6. VERY IMPORTANT---Always sign for goods as "unexamined" or in the event of the goods arriving damaged you must sign for them as being "damaged" if this is apparent. Please advise us immediately we will on your instruction either replace the goods or give you a full refund including outgoing and return carriage.

  7. V. A. T. is included in the prices shown, we will deduct this for overseas customers outside the EEC. This does not apply to second hand items we use V. A. T. scheme A for this type of goods therefore no deductable V. A. T. is included in the price.

  8. In the unlikely event of a dispute English Law shall apply and any proceedings shall be conducted in the County Palatine of Lancaster.

  9. Nothing in these terms and conditions shall affect your statutory rights according to English Law.

  

 Customer Service

We are fully committed to serving you personally, promptly, politely and privately. We will look after your credit card details and delete them as soon as they have been processed. We try to be approachable and helpful, our knowledgeable staff are always there to offer help and advice. Our in-house Gunsmithing service is comprehensive for all barrel and action work and you can be assured of quality work or advice. We price our goods competitively and fairly but if you, a valued customer are offered the same goods at a genuine better price we will always endeavour to match the price. See our "Price Match" tab on the home page.

Credit card Security

Our site uses 100% secure encryption techniques for transferring your credit card details during a transaction! Your credit card will not be charged until your order is ready to be shipped.

Our POSTAGE & INSURANCE

  • Small light weight items up to £50 value £3.50 per package.
  • Post and packing on all orders over £50 & up to £1000 value to one address in the UK mainland (Except Highlands & Islands, see below) will be £7.99 for 48hr delivery [not including guns].
  • Shotguns & Airguns Price on application 24hr courier UK mainland only and can only be sent to a registered firearms dealer.
  • All overseas and off-shore UK  Highlands & islands sales please ask for a quote.
  • In the interests of a greener planet where possible we re-cyled packaging and are sure you will support this.

Our mail-order GUARANTEE

In accordance with your rights, we offer you a "no questions asked" right to change your mind and return the goods within 7 days of receiving the goods - when you buy on-line or over the telephone. We will give you a full refund of the goods value, providing the goods are returned unused, in the same condition as prior to dispatch and if new in their original packaging with manufacturers seals intact. Please do not remove shrink-wrap from the cork handles on rods.

V. I. P. You must ensure that the goods are adequately insured for the return to us.

Returning an unwanted item after 7 working days

If you wish to return an item after the statutory period but within 30 days of purchase you must contact us in writing by post, email or fax to request a returns authorisation. Items must be returned to us in unused condition with all manufacturers seals intact. The cost of returning an item will be your responsibility, if we agree to collect the item we will make a charge for this at our cost which will be greater than our subsidised shipping charges. We reserve the right to charge a 20% restocking fee, if we do so you will be advised of the reason for the charge. You must return the item within 7 working days of us issuing a returns authorisation.

If you wish to return an unwanted item after 30 days please request this in writing stating the full reason for return. Return authorisations requested outside the 30 day period are at the sole discretion of Stephen J Fawcett and will be on a case by case basis. Purchases made in December will have their 30 day terms extended until the 24th January of the following year.


Your normal consumer rights remain unaffected by our additional guarantee.